Life & ADHD Privacy Policy
Life & ADHD is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services. This policy complies with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please refrain from using our website and services.
1. Information We Collect
We may collect and process the following types of personal information:
1.1 Information You Provide to Us:
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Name
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Email address
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Phone number
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Address
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Details about your ADHD coaching needs
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Payment information (processed securely through third-party providers)
1.2 Information We Collect Automatically:
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IP address
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Browser type and version
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Pages visited on our website
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Time and date of visits
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Device type and operating system
1.3 Sensitive Information: We may collect health-related information when necessary to provide coaching services. We will always obtain your explicit consent before processing this type of data.
2. How We Use Your Information
We use your personal information for the following purposes:
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To provide and manage our ADHD coaching services
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To communicate with you about appointments, services, and updates
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To process payments and manage billing
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To comply with legal and regulatory obligations
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To improve our website and customer experience
3. Legal Basis for Processing Your Data
We process your personal data based on the following legal grounds:
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Consent: When you provide explicit consent for specific purposes (e.g., health-related data).
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Contractual Necessity: To fulfil a contract with you or take steps at your request prior to entering into a contract.
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Legitimate Interests: For purposes such as improving our services and ensuring website security.
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Legal Obligation: To comply with legal requirements.
4. Sharing Your Information
We may share your personal data with the following parties:
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Service Providers: Third parties who assist us with IT support, payment processing, and website hosting.
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Legal and Regulatory Authorities: When required by law or to protect our legal rights.
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Professional Advisors: Such as accountants, lawyers, or consultants.
We will never sell your personal data to third parties.
5. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations. Once the retention period expires, we securely delete or anonymise your data.
6. Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:
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Access: Request a copy of the data we hold about you.
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Correction: Request corrections to inaccurate or incomplete data.
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Erasure: Request the deletion of your personal data.
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Restriction: Request limits on how we process your data.
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Data Portability: Request a copy of your data in a structured, commonly used format.
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Objection: Object to processing based on legitimate interests.
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Withdraw Consent: Withdraw your consent for data processing at any time.
To exercise any of these rights, please contact us at charlotte@lifeandadhd.com
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no system is entirely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies before sharing your information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website. We encourage you to review this policy periodically.